Monday, September 14, 2009

Lowest Price Samsung LN52B750 52-Inch 1080p 240Hz LCD HDTV with Charcoal Grey Touch of Color


I ordered the Samsung 52B750 under Amazons $400 additional discount special 5 days before the June 1 program expiration date. On June first I receive an email from Amazon saying that my "gift card" payment could not be processed and my TV order has been cancelled. What gift card?? I used my Amazon credit card to pay for the TV. I called Amazon Visa and was told that no "charge" had been submitted to my account, and if it had been, there would be no reason why it would not have been accepted. I called Amazon customer service and got connected to someone who could barely speak English...no doubt Amazon out sources to workers in foreign countries instead of employing American workers. After requesting and speaking with a "supervisor" (who also spoke broken English) I was advised to re-order the TV, but nothing could be done to retain the original $400 discount as it was past the program expiration date. I politely told the "supervisor" that I was extremely unhappy with this and that Amazon would never see my business again. Against my better judgement, I did reorder the TV and to my surprise the "expired" $400 discount appeared at check out !

I received the TV last Friday, only one day later than the original order had been scheduled for delivery. The Pilot delivery man was top notch. He did not have a helper with him yet he wanted to struggle carrying the heavy and bulky box upstairs and into my bedroom without my help. I insisted that I give him a hand because he never could have done it alone. He quickly unpacked the TV and connected it to verify that it showed a picture.

Now for my opinion of this TV. If their was a rating less than one star, it would have deserved it! Comparing it to my inexpensive 37" Vizio TV the picture is horrible. Any text on the screen has fuzzy edges to it. The picture reminds me of an old rear projection TV with color bulbs out of alignment. DVD playing performance can be described as "shaky"...almost enough to get the viewer sea sick. No amount of fine tuning the adjustments made any noticable difference to the picture. To top it all off, the remote only works when it decides to! Trying to switch between the various TV inputs with the remote is an exercise in fustration. A change of batteries made no difference. I can add this product to the list of other devices made by Samsung that have not performed well for me. That includes a DLP TV that blew lamps every 800 hours and now has completely stopped working, a upconversion DVD player that lasted about a week past the warranty expiration and a digital tuner that thought it was a room heater. I will never purchase another Samjunk product. I am going to call Amazon to have this TV exchanged for a new Sony 52" Bravia Z Series. Unlike this Samsung, the Sony comes with an actual physical owners manual and an S-video imput for those who might still want to hook up a VCR and get a decent picture from it. I will continue to update my experience regarding returning the TV.Get more detail about Samsung LN52B750 52-Inch 1080p 240Hz LCD HDTV with Charcoal Grey Touch of Color.

0 comments:

Post a Comment