Samsung LN52B750 52-Inch 1080p 240Hz LCD HDTV with Charcoal Grey Touch of Color
Being an engineer, I had thoroughly researched the Samsung LN52B750 but overlooked one item that has caused me enormous early frustration. UNREADABLE DOCUMENTATION.
I received the LN52B750 Samsung LCD from Amazon 2 days ago. Picture with Verizon FIOS and HDMI is beautiful.
The 300+ page User's Manual is on a thumb drive that you plug into the LCD's USB port. That's cool, that is smart I thought. But then I attempted to read the Owner's Manual to identify the individual back panel connectors. The manual's English grammar and spelling is fine - but the important info is unreadable.
Instead of using black text on a white background, Samsung uses tiny tiny white text (font size 6 or 4 I estimate) on a deep black background. The diagrams are even worse - very tiny and undiscernable. The critical diagram info details used to identify the functions (lables, the text, the connectors, the thin pointing arrows, etc.) are white, blue, red, purple and brown (I think) on the same black background and are totally washed out and unreadable. (I called for help. But my grandkid's young eyes could not discern it either then quickly tired of it and resumed teasing each other.)
Note that the detailed info you need about connections in the Owner's manual is visible (???) but not readable only on the screen when you are in FRONT of the screen. But you are sitting on the floor BEHIND the set to make the connections. Human engineering?
I disconnected the thumb drive and attached it to my Macintosh and 22" monitor. Same readability problem. I copied and pasted some of the first pages into Word at a rate of about one Manual page per minute. I printed out a few pages on my good quality HP printer. Being all black, very slow printing and still virtually unreadable. How much expensive toner is needed to print an (unreadable) 300 + black page manual?
Maybe I should view the manual's diagram with the Thumb drive plugged into my Mac. Hey, then I could use the Mac's Zoom view feature while I sit on the floor behind the set making connections to the various attachments. Brilliant!
So I called Samsung Customer Support (1-800-726-7864). They did not understand my problem. But said maybe I could download a white background .pdf file of the User's Manual. Or I could purchase for $13.00 a paper copy of the Owner's Manual with a White background, black text and readable diagram colors.
So I went to www.samsungparts.com to order the manual.
Sorry: there it told me the LN52B750 (or LN52B750UIM) is not a recognized Samsung product. Ditto on other Samsung support pages. There is a file for the LN52A750 but how relevant is it to the B model?
By the way, the 52B750 Owner's Manual also lacks a Table of Contents, Index and Glossary.
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Very sad.
Ron Sander
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